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From Our Blog
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The new single-use plastics ban explained
Date: 26-07-2021By now you’ve probably heard that the Queensland Government has passed legislation to ban single-use plastic products such as plastic straws, cutlery, and take-away containers from September 1, 2021, but understanding exactly what products fall within the ban and what industries are exempt, can be confusing to navigate.
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Shipping & Returns
Sales Taxes
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.
Permission to Return and to Receive Credit
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt. We will Issue Credit to your account or Credit Card. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.
Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.